IP telephony is a new technological system that offers high-quality and efficient voice calls within any organization using phones on the same network. Recognizing the importance of internal communication, this system eliminates the need for a telephone switchboard or cables. Voice communication is provided between all employees using the internet or company-based providers. When setting up an IP telephony infrastructure, only companies with expertise in the field should be used to avoid future technical difficulties .
Thanks to IP telephony, it’s possible to make free phone calls to all users included in the system, regardless of their city or country. The server, equipped with a highly advanced IP telephony infrastructure , can accommodate up to 2,500 users. Furthermore, as the number of servers increases, this number can reach up to 100,000.
Additionally , IP telephony services allow you to make and receive calls while maintaining your landline number using iOS or Android apps. Our Infinity Tech team offers professional solutions in this area.
IP Phone Systems
Cloud providers can provide IP telephony services in a variety of ways . These include integrated communication solutions, in-house hardware implementations, and remote access from partner providers. IP telephony systems reduce communication costs by up to 70%. By migrating a landline to an IP PBX system, calls can be made over the internet without additional fees.
Some of the systems that offer professional solutions are as follows:
- Cisco: Unlike traditional PBXs, a call manager provides a new infrastructure service called “Call Manager.” In addition to the internet, PSTN, video via WAN, IP telephony, and even fax are integrated into a single platform.
- IP Telephony: In this system, numbers are integrated into the telephone device. To reach another IP Telephony user, simply dial the extension number. Even if a user travels to another country with their phone, they can easily be reached by dialing the extension number.
- VoIP: Significantly reduces communication costs. It can be easily used thanks to mobile-based applications.
As business accelerates globally, the need for innovative and agile solutions grows daily. IP telephony services provide a productive work environment, minimizing communication costs and increasing the number of positive customer feedback.
Features of IP PBX
During the installation process, Infinity Tech purchases products from leading companies in the field. Furthermore, solutions are implemented that take into account cost-effectiveness. In this context, the essential features of a quality IP PBX are as follows:
- Caller ID display
- Forward a voicemail directly to email
- Mute feature
- Ability to set up one-on-one or multi-video calls
- Ability to add background music during standby
When installing an IP phone system, the first step is to set up the power line. Then, the UPS and generator are tested for potential outages. After the hardware setup, the main process begins: the software. IP addresses for all users are generated during this process. The most important thing to keep in mind when finding the address owners is to ensure there are no conflicts.
Infinity Tech IP Telephone Services
Infinity Tech offers modern, efficient, and cost-effective IP phone systems for your business’s communication needs. It also provides comprehensive infrastructure services that have become the cornerstone of modern corporate communications . Our company actively participates in both the installation of IP phone infrastructure and the development of existing systems from beginning to end.
Connectivity is vital for IP telephony services . Because calls will be made via a new IP telephone switchboard rather than a landline , the design and installation of the local and wide area network must be optimized. Leveraging information technology on a win-win approach also has a positive impact on businesses. Infinity Tech is among Turkey’s leading companies in all these areas.
IP telephony services now enable video communication. Beyond one-on-one meetings, it’s even possible to hold remote meetings with multiple users. IP telephony has come to the rescue of businesses, particularly during the 2020 pandemic, when working from home became a necessity.
Advantages of IP Telephony Solutions
To understand the benefits of IP telephony solutions, it’s first important to briefly review the operating conditions of analog systems. In the traditional work model, every desk has a landline phone. While this isn’t a problem for small businesses, it’s unfortunately inadequate for large corporations requiring IP telephony infrastructure .
In the analog model, all telephone cables are routed through a single hub. However, as can be expected, even the slightest disruption at the hub renders communication impossible until repairs are completed. The benefits of using IP telephony services and infrastructure are listed below:
- The return on investment in the system is received in a very short time.
- Thanks to the IP telephone switchboard, all employees can be reached from tablets and even laptops.
- The rope bridge provides significant savings in communication costs.
- For growing companies, all that is needed is to add a new subscriber license to the software-based IP phone system.
The IP telephone switchboard also features the SIS protocol. This flexibility will make cabling a thing of the past in corporate communications. Furthermore, the IP telephone infrastructure is a remarkably simple system to maintain. Maintenance and system updates can be easily performed using common browsers like Google Chrome, Firefox, and even Safari.
Infinity Tech fully utilizes its expertise in information technology in the installation of IP telephony infrastructure and services. Contact our team now to ensure your company receives an innovative and modern communications solution.
